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07 Oct 2014

Contract understanding and usability research report

During May 2014, 124 IACCM members from 24 countries participated in a study aimed at assessing whether utilizing visualisations in contracts would affect their understandability and usability. The participants were asked to answer a number of comprehension questions about a given contract, which was randomly provided either in a text-only, traditional version or in a visually enhanced version, where the same text was accompanied by explanatory diagrams.

This report consists of two main parts: an overall presentation of the key test results, plus a list of the results of each participant, identified by a pseudonym. The overall part introduces the key measures of the study, and is thus instrumental in reading also the individual results.

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