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Commercial Awareness Program

The business world is a whirlwind of growing complexity, rapid change, and unpredictable markets. In this environment, good judgment is crucial, but pressure for speed and frictionless commerce often leave us short on time and insight.  

This is where commercial awareness becomes your secret weapon, empowering you to understanding the big picture, recognizing risks, and spotting opportunities.

Empower your business with informed decision-making.


Our online Commercial Awareness Program was developed exclusively for WorldCC Foundation and provided to learners for free, as investing in commercial awareness is an investment in your future. It's the key to unlocking a world of smarter choices, greater confidence, and a thriving career in this ever-changing landscape. Our online program will enable you to make informed decisions, bridge the gap between departments, collaborate effectively with colleagues, and build stronger relationships with clients and partners.

At the end of Commercial Awareness Program, you will have the knowledge needed to contribute to better business outcomes by: 

  • Understanding the factors in exercising informed commercial judgment 
  • Becoming familiar with the contracting lifecycle and the elements essential to each of its phases 
  • Becoming familiar with the key things to consider at the time of market engagement 
  • Becoming familiar with the top ten pitfalls in contracting that commonly undermine contract performance, costing money and damaging relationships 
  • Recognizing how relationships and communication impact the contracting lifecycle 
  • Understanding, identifying and allocating risk effectively 
  • Understanding the differences between transactions and relationships and the impact on the terms required 
  • Knowing what to expect of contracting professionals and how to identify when you would benefit from additional expertise 

Who is this course suited to? 

This program is primarily directed to those who are not in the commercial or contracting function but need to develop an understanding of the overall contracting process to help drive successful trading relationships for their organization.  

Who Should Attend: 

  • Product managers, account managers, and client-facing roles who want to better support contract negotiations and drive win-win deals 
  • Order processors, finance personnel, and back-office staff who need to understand contract terms and compliance 
  • Anyone new to contracting looking to build an essential foundation of knowledge 

Online, self-paced: the program comprises of a combination of short videos, knowledge checks, case studies, and online discussions. The interactive components and social learning elements allow individuals to meaningfully participate and personalize the program to their role, level, department and industry.  

The program is intended to take between 2 -3  hours to complete, is accessible anytime, anywhere and you will have six months to complete the program. 

Opensource concept: Free and open access makes commercial awareness attainable for all. 

Certificate of completion: Earn a certificate of completion to showcase your new knowledge. 

CPD: Participants earn a Certificate of Completion and 4 points toward World Commerce & Contracting Continuing Professional Development. 

Commercial Awareness