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Supplier Relationship Management Certification

Earn the certification that sets the standard for supplier relationship management (SRM) expertise.

SRM had been making its way to the forefront of critical business competency and then the global pandemic emerged.  Now it is essential. 

World Commerce & Contracting was the first to introduce a certification program and to define the SRM ‘body of knowledge’.  We have updated that body of knowledge to additionally consider the changed landscape, and are delivering it in a format to rapidly upskill individuals and teams, providing the tools, knowledge and perspective to excel. 

Our members continue to benefit from our experience and research in this field, helping them develop the skills for strong communication, careful strategy, innovation, and collaboration.

This program is available to WorldCC members only. Not yet a member?  Find out more and join here.

Enroll now  Download our brochure Contact us

 

Program features

Earn the internationally recognized SRM Certification at Practitioner, Advanced Practitioner, or Expert level.

Pre-assessment to determine the appropriate program level.

Study (Practitioner) online self-paced or blended delivery.  In the blended program, participants engage in live online facilitated workshops alongside resources from the self-paced program.

Study (Advanced Practitioner) via a blended delivery format.  In the blended program, participants engage in live online facilitated workshops and work with online program materials.  Alternatively, Advanced Practitioner certification can be achieved by completing the approved training program delivered by State of Flux (contact learning@worldcc.com for further information). 

Practitioners and Advanced Practitioners complete an online exam at the end of the Programs to earn a certification. At the Advanced Practitioner level participants additionally complete a project as part of their final assessment.

At the Expert level, candidates are required to demonstrate ‘SRM in practice’ — applying strategies, skills, and techniques acquired in the advanced program to a selected supplier relationship, assessed by an expert SRM panel.  An interview is required as part of admission into this Program level.

Ways to learn

How it works

What is blended learning?

Benefits

The program sets the standard for professional capability in supplier relationship management. Its objective is to support recognition for this discipline, to create consistency in role and purpose, and to equip both individuals and teams with the knowledge and methods needed for their success. 

Benefits for individuals and teams

Achieve world-recognized certification

Gain detailed knowledge of leading and emerging SRM practices

Elevate your experience and career opportunities

Join and network within a fast-growing global community


 
Benefits for employers

Create clarity, understanding, and consistency of practice

Demonstrate investment in your people and nurture employee growth and excellence

Earn better outcomes through improved supplier relationships and performance

Instill a culture of positivity and support

Enhance your organization's status and influence

 

Learning objectives

Identify the role SRM plays in creating valuable supply chain interactions at your organization.

Know how to segment your suppliers into different management categories.

Be able to create contracting principles that can be used to positively effect desired relationship behaviors, drive collaboration and deliver innovation.

Have the awareness and stakeholder management tools to help others to see the benefits of, and actively engage in, building successful contractual arrangements.

Have the skills to motivate your suppliers to support you in being the customer to whom they want to provide their best service.

Identify, engage and influence your key stakeholders and executive management.

Create an inclusive, positive approach to cultural change at an organizational level.

 

Know how to build effective governance structures and right-size the organization design for managing the supply base.

Develop your personal skills and understand how to form positive relationships.

Be able to construct a job description for the role of SRM.

Be able to define how SRM interacts with procurement, category management, and contract management for successful relationship delivery.

Clearly explain the role of SRM in driving business growth / organizational cultural change.

Minimize acrimony and contractor claims as you approach the end of a contractual relationship.

Become the custodian of, and control point for, knowledge and data sharing between the customer and key suppliers.





 

Learning Pathways

Practitioner & Advanced Practitioner levels*

1

Introduction

  • Introduction to SRM
  • SRM in the context of the contracting lifecycle
  • Top 10 pitfalls of trading relationships
  • Defining SRM and its value
2

Principles of SRM

  • Sourcing Options
  • Who are your Suppliers?
  • Building supplier networks and ecosystems
  • Segmentation models
  • Creating the agreement
3

Building and deploying SRM

  • Benchmarking
  • Stakeholder management
  • Communications management
  • Working with suppliers as a source of value creation and innovation
4

Managing SRM

  • Supplier risk and opportunity management
  • Measuring success
  • Governance
  • Personal attributes of Supplier Relationship Manager
  • Culture and ethics
5

SRM and contract management

  • The Supplier view of SRM
  • Exit strategy
  • Summary course: bringing it all together
*Scope of coverage is reflective of Program level

Expert level

1

Transforming learning into business value

  • The Expert Program is a logical extension of the Advanced Practitioner syllabus. It converts theory into action by demonstrating "SRM in practice".  
2

Demonstrating achievement in the expert program

The judging criteria are:
 

  • Demonstration of knowledge, skills, and best practice acquired from Practitioner and Advanced Practitioner programs to a supplier relationship through the quality of your presentation.

Certification renewal

Certification is valid for a period of two-years with an active WorldCC membership.  Upon certification renewal, members must demonstrate that they have acquired 40 points of Continuing Professional Development (CPD) credits. 

Pricing and registration

Individuals

Practitioner level -
Self-Paced

1,050
US$ per person
  • Self-paced online program
  • Final exam to achieve certification
  • 12 month access
Enroll now

Practitioner level - Blended

1,500
US$ per person
  • 15-hrs. online facilitated workshops with expert trainer
  • Access to online materials and resources
  • October 5 and December 8 2021 start-dates
  • Final exam to achieve certification
  • 6 month access
Enroll now

Advanced Practitioner - Blended 

1,500
US$ per person
  • 15-hrs. online facilitated workshops with expert trainer
  • Access to online materials and resources
  • October 5 and December 8 2021 start-dates
  • Final exam to achieve certification
  • 6 month access
Enroll now

Advanced Practitioner - with State of Flux

3,925
US$ per person
  • Facilitated program
  • Delivered in partnership with State of Flux
  • Contact learning@worldcc.com for start dates and details
Contact us

Expert level

5,050
US$ per person
  • Facilitated program
  • Delivered in partnership with State of Flux
  • Contact learning@worldcc.com for start dates and details
Contact us

Enterprise and Corporate

Practitioner level -
Self-paced 

1,050
US$ per person
1,500
US$ setup fee
  • Self-paced online program
  • Minimum 6 persons
  • Incl. up to 3 webinars
  • 12 month access
  • Company specific learning portal
Contact us

Practitioner level - Blended

18,000
US$ per group
1,500
US$ setup fee
  • 15-hrs. online facilitated workshops with expert trainer, customized for your organization
  • Access to online materials and resources
  • Final exam to achieve certification
  • 6 month access
  • Up to 12 persons
  • Company specific learning portal
  • On-site delivery options available
Contact us

Advanced Practitioner - Blended

18,000
US$ per group
1,500
US$ setup fee
  • 15-hrs. online facilitated workshops with expert trainer, customized for your organization
  • Access to online materials and resources
  • Final exam to achieve certification
  • 6 month access
  • Up to 12 persons
  • Company specific learning portal
  • On-site delivery options available
Contact us

Advanced Practitioner - with State of Flux

23,500
US$ per group
  • Online facilitated program for up to 12 learners 
  • Delivered in partnership with State of Flux
  • Contact learning@worldcc.com for start dates and details
Contact us

Expert level

5,050
US$ per person
  • Facilitated program
  • Delivered in partnership with State of Flux
  • Contact learning@worldcc.com for start dates and details
Contact us

Our courses and programs are open to members. If you are a guest member, you can upgrade your membership before enrolling.