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10 December 2014 · Article

'Go for gain - ditch pain' secret of successful claim management

Can professional claim management really make for better business relationships? The answer is an emphatic 'yes' - if claims can be resolved constructively for both parties. Effective claim management can be a powerful way to anticipate and avoid disputes that could otherwise lead to litigation - particularly when it secures or improves gross margin. Aiming for positive outcomes should always be the parties' 'default' option.

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