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15 April 2009 · Article

Want better results? Motivate, don’t mandate — experiences of Hess Corporation

C-level attention is always a good motivator. Yet, mandates alone do not yield intended results. Hess Corporation finds success requires the right metrics to drive the right behaviors and results.
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An unpredictable global economy, heightened supply and customers risks, and tight credit, have many companies looking internally to drive greater productivity and lower costs. Increasingly, top executives are imposing new mandates for employees to curb expenses and work harder. 
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\r\nTim Minahan, Ariba


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