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15 May 2013 · Article

Buyer's Guide to Digital Electronic Equipment: No strings attached

Many products with digital parts are sold with 'strings' designed to lock buyers into high-margin post-purchase contracts for such things as 'Support', 'Maintenance', and 'Upgrades'.  Some contracts are so intertwined into the purchase that buyers are forced to replace fully functional equipment on a schedule dictated by the manufacturer.\r
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Author Gay Gordon-Byrne shows you how you can protect yourself from policies that limit your exposure to hidden permission issues that threaten your right of ownership and create nonessential replacement costs. 


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