Latest Research

Research is at the heart of what we do. With over 20 years of dedicated research into commerce and contract management, our members benefit from our latest insights, leading practices and professional development programs.

A recent survey of our membership revealed the following insights:

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The interplay between legal and the business

How well do legal and business teams work together in your business?

The interface between lawyers and other business functions is fundamental to the speed, adaptability, and value achieved from contracts.

Our 10-minute survey will provide a benchmark into how each group perceives the value and benefits they give and receive - plus how they see this changing.

By participating, you will gain insight into how the interplay between Legal and the business is changing and how this is affecting the value achieved from contracts and relationships. All responses remain confidential - so let’s get started!

Controlling Contract Value Leakage

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How does your salary compare? Where are the best opportunities and the greatest rewards?

Research shows that Commercial and Contract Management roles are receiving increased executive attention. As the leading professional association in this field, employers and practitioners turn to us for the latest data on salaries and compensation packages. We are therefore inviting you to take part in our confidential annual Salary Survey.

Our survey will reveal the job roles and industries where satisfaction is highest, and it will also confirm any existing international variations. The data will be released to all participants as a consolidated report.

Controlling Contract Value Leakage

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Latest reports

Benchmark Report 2021. The benefits of focus – the costs of neglect

Executive focus on contract and commercial management is increasing! Almost 50% of organizations report a growth of attention and interest, compared with just under 10% where contract and commercial management are deemed unimportant, or where interest is declining. Our study shows that organizations are taking steps to safeguard revenue, protect against disruption, better anticipate and manage risk and operate at speed.

New forms of contract, a focus on simplification, accelerated adoption of digital technology, shifts in organizational design – these are among the major trends since we last reported in 2019. Read our new report now!

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Can the contracting process improve without an owner?

Contracting inefficiencies are a source of delay, impacting revenue growth and resulting in value erosion. Streamlining the contracting process offers perhaps the biggest ROI opportunity currently available.

So why are so few doing it? The answer is that there is no owner, no one accountable for pulling together the disparate needs and fragmented resources that stand in the way of improvement. KPMG and WorldCC set out the path to a different – and far less frustrating – future.

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When Technology Meets Humanity – The Future of Contract Management

In collaboration with Deloitte, our research has unearthed a number of important insights, not least that the pandemic is driving increased investment in building contracting capability.

Companies are embracing en-masse the need to look at and understand how contracts are created and then managed after signature, with a true appreciation of the power of data.

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Most popular reports

2021 Benchmark Report

Contracting (the process) and commercial management (the policies and practices that define the process) are of major importance to business and society.

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Unpacking Relational Contracts Report

Today’s relational contract is not the informal ‘handshake’ deal from a bygone era, but rather a formal relational contract depicted by a highly-collaborative relationship where the parties consciously choose to make social norms contractually binding.

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Fair Contracts for ‘As a Service’ Report

The objective of this paper is to give a reference point for contract terms in the technology and platform-based As a Service (or aaS) marketplace. The intent is to introduce some balance and consider both provider and buyer perspectives.

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Post Award Summary Report: The Value Compliance Uncertainty Framework (VCU)

The economic value of contracts is gained or lost during the post-award phase, yet a study conducted by World Commerce & Contracting has confirmed that there is no established ‘best practice’ governance model to safeguard their performance.

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Explore our Research Library

Browse and gain insights from more than 200 research and analytics reports in our Research Library.

Go to Research Library