Understanding Mistakes to Protect from Future Risk
Operational risks apply in every firm and a firm which ignores, or who doesn't pay enough attenti...
Using KPIs to Achieve Customer Satisfaction/Loyalty - recording
Interview with Kelly Jurgens and James Fason from SunTrust Banks on Using KPIs to Achieve Custome...
The Vanilla Outsourcing Machine
The mainstream IT world seems to distrust individuality and homogenises it away quickly. For inst...
DHS wastes billions in procurement process
A recent DHS Inspector General report found that the agency had not leveraged its collective buyin...
Managing Incumbent Suppliers
A topic that often features on IACCM message boards is the handling of incumbent suppliers, in par...
IACCM Ask the Expert - Second Order Project Management - delivering the right things - Recording
Project management skills are among the areas increasingly prized by those in procurement and con...
Guest Commentary: Increasing Profits by Lowering the Cost of Goods Sold
Through June of this year, the inflation rate in the US has been trending sharply upward. If the ...
How to Avoid McDermott's Liability Muddle
As an emerging practice in the legal profession, outsourcing has yet to answer the question: what...
The Most Negotiated & The Most Disputed Terms
The IACCM annual report on 'the most negotiated terms' in business contracts was released last mon...
Finance & Commercial Management
Chief Executive magazine ran an interesting article about 'the Netflix Pricing Fiasco'....