Claim management - who says you need a crystal ball?
Claims Management is, for many, a dark art. But you can master it by applying some simple discipli...
You can help protect fair competition
Since our global economy depends heavily on information technology, healthy competition within the...
When building trust makes the biggest difference
Too often we view claims as aggressive actions, bound to have a negative impact on business relati...
Optimizing both change and claim management
Based on IACCM´s contracting body of knowledge and ITIL standards (see End Notes), the authors rev...
Don't trip over those tricky terms!
Although the change management terminology is often used interchangeably, it's important to unders...
Claims and change: two imperatives for today's contracting
Claims - the volume has increased by more than 20% over the last 5 years. The frequency of contrac...
Announcing IACCM Board of Directors election results
We are thrilled to announce six newly elected members of our IACCM Board of Directors who are abou...
Announcing new course for leaders in public sector
A new course titled, Commercial Skills for Leaders, designed for leaders within the public sector,...
UK Government Cabinet Office Partners with IACCM for New Commercial Course for Leaders
Civil Service Learning, supported by The Cabinet Office, Capita and IACCM, have developed a new co...
IACCM announces new Board of Directors
This week, IACCM announced the results of its elections for 2014 Board of Directors. There were si...