Welcome and Opening Keymote Address From The 2013 IACCM EMEA Conference Conference in Berlin.Organisations are under huge pressure to generate competitive advantage by delivering cost-effective results. Recent economic events are challenging contract managers to optimise and maintain commercial contracting performance while controlling costs and meeting service-level objectives. These tasks are becoming even more challenging as the nature of contracts become more and more complex. Business units call for innovative approaches in contracting to meet the demands of their continuously changing environment, while budgets continue to be tight. How to measure capabilities, business value & ROI How to achieve metrics of success & process maturity What are the operational process steps and how long should they take? How can metrics change with automation?Tim Cummins CEO, International Association for Contract & Commercial Management
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