When Justin came on board as head of Procure to Pay for the Australian Tax Office, he began transformation program which is changing how the organisation delivers sourcing and contract management. With a third of ATOs operating budget (approx. $1.3B) tied up in contracts in a challenging economic environment, Justin took his organization on a path to shed CM's administrative image and focus on delivering tangible savings to the business.\r
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- Selling the importance of the strategic Contract Management throughout ATO:\r
- Moving toward 'service delivery' rather than 'technical expertise': Lining up the team, process, policy and culture\r
- Identifying capability gaps, developing the CM team and effectively assigning resources\r
- Pinpointing contract value leakage and tackling contracting process inefficiencies\r
- building a supplier segmentation framework, allowing the ATO to better identify key strategic partners while removing overheads for low risk activity
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