Nearly all contracts nowadays have an IT software or services component. And with the rapidly and continuously changing nature of IT Services comes the challenge of keeping up with how to contract for such services - as well as how to effectively manage your providers. In this session, we'll discuss:\r
- Negotiation tactics and tips when sourcing, selecting and licensing software\r
- Contracting for IT Services: IP and security, support model, integration, risk management, workflow and SLA considerations\r
- Handling scenarios where the supplier is on-selling a third party software product as part of an\r
overall solution: where's your leverage?\r
- Governance beyond compliance management: effective vendor and performance management practices
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