At IACCM, we wrestle with the challenge of how best to encourage professional excellence. The contracting community - buy and sell - is often reluctant to share information, to mentor, to seek and use research to drive continuous improvement. And we know this is not specific to the experience we have at IACCM, because senior managers within companies make the same complaint, about how hard it is to get their teams to develop shared knowledge, to capture and record experiences.
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