Delivering top-quality, high-value, low-cost, legal services is difficult enough in the private sector. To do so in the public sector - and make a profit - is impossible. Or is it? Hear how one local government GC has transformed a traditional in-house public sector legal service from a passive, bureaucratic cost-centre into a dynamic, profit-making business. By selling its services to over 350 satisfied clients nationwide, with no corporate funding, no guaranteed work and an entrepreneurial mentality, it has grown into a £12m turnover business, employing 125 lawyers, returning a £2.5m profit and an international reputation.
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