Some of the issues.....
• Safety critical equipment fails to meet performance expectations
• Important information not shared on a timely basis and/or misstated
• Silo mentality meaning risks or incidents that suppliers are not “responsible” for
are not reported
• Adversarial relationships and “blame” culture getting in the way of getting the work
done
• Poor response to feedback or efforts at improvement are not effective
• Work is not performed to the right standard, or there is a gap between reported
procedures and actual procedures
• Workers are not experienced or sufficiently trained to do the job correctly
• Supplier is constantly on a learning curve
• Chronic shortages of specialised skills
• Supply chain unwilling /unable to innovate
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