A good contract is often the key to a successful IT outsourcing relationship. The contract defines the rights, liability, and expectations of both the outsourcing vendor and the outsourcing customer concerned and is often the only solid mechanism for regulating the relationship of the parties. Outsourcing contracts are often of high value and last a relatively long time. It is therefore of particular importance to get them right first time. Research on IT outsourcing contractual issues tends to be mostly theoretical and very limited in scope. There is relatively little literature available on the systematic and practical treatment of issues relating to IT outsourcing contracts.
This resource is only available to our paid members. You can Join Us or Sign in to get access to this resource.