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03 Oct 2013

How to develop an effective vendor performance management system

Al Roehl believes better business results can only be achieved through better relationships. And while cost cutting and innovation are critical components of a business strategy, an organization cannot maximize its performance, or sustain an improved performance without strong relationships.A key to strong relationships is obviously trust. But achieving trust takes work. Whether you are talking about trust between individuals or trust between companies.A lot of effort has gone into selecting the appropriate vendor, and agreeing on mutually acceptable business terms. Why leave the future of this relationship to chance?An effective vendor performance management system can quickly identify issues, drive improve performance and strengthen the relationship between the two companies. This will ultimately allow both companies to focus on continuous improvement and real benefits to the business.\r
 During the ATE, Al will: Address the importance of implementing an effective vendor performance management system Discuss the aspects and implementation of a "best in class" approach Outline why some approaches are flawed and what you can do to avoid these pitfalls\r
About Our Expert - Al RoehlAs a consultant, guest speaker, or executive mentor, he can help you sort thru the many tensions and problems facing business professionals today.Prior to forming StepAhead, Al held senior executive titles including CEO, Executive Vice President Global Operations, and Global Client Director at some of the world's largest and most famous agencies.Some of the clients he has helped include Procter & Gamble, Kellogg's, Kimberly Clark, Disney, Nintendo, Toyota, Polaroid, Wrigley, and Wal-Mart.With Al, you benefit from both client and agency side experience in dealing with agency compensation and evaluations across different client types, different deal structures, different geographies and different agency types.He has established best practice methods still being used today.But Al does not use a cookie cutter approach.  Not a black box.  And not a group of entry level consultants.And that's why we've invited him to an IACCM Ask The Expert.


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