Since the nature of commercial contract managers work is not process driven and is not easily measurable, how to quantify the value they bring to their organizations?
- Review the challenges of measuring the results achieved through collaboration
- Discuss the process that was used to update metrics for HP's worldwide commercial contract team
- Learn from HP's metrics and how they were designed to align with the business goals and objectives
- Compare data capture and reporting techniques and find out what HP considers to be tangible and intangible measures
- Find out how HP measure individual performance as well as business results
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