Robotic Process Automation (RPA) and autonomics systems have the potential to be fundamental game-changers that redefine IT service delivery and transform a wide range of human functions. While RPA is already being deployed and is exerting downward pressure on pricing, a clear understanding of total economic impact over the long term remains elusive. Data is limited, and evidence suggests that the impact of autonomics varies by enterprise and by individual service tower.\r
\r
In this environment, clients and service providers need effective tools to gauge the benefits, implementation costs and ROI of autonomics solutions.\r
\r
The session will cover the following:\r
\r
- Overview of RPA potential applications and benefits\r
- Enterprise and tower-specific considerations for evaluating autonomics\r
- Findings from the Alsbridge ProBenchmark database\r
- Outlook for the future - what to expect in the next 6-12 months
This resource is only available to our paid members. You can Join Us or Sign in to get access to this resource.