A Quick Puzzle to Test Your Problem Solving
A short game sheds light on government policy, corporations and why no one likes to be wrong....
IACCM Membership Introduction Call
IACCM team answers your pressing questions about who we are, what we do and how you can get the mo...
Name Your Price. Really.
Is it worthwhile for retailers to experiment with "pay what you want" pricing? Shelle Santana unma...
Beware the traditional lawyer
In a recent article, the Association of Corporate Counsel offers its 'Top Ten Tips In Drafting & N...
CONTRACTS AS A CONNECTOR
...
What Contract Risks are hiding in the Cloud?
Eight out of every 10 new applications are being built for the cloud. So, as your organization mov...
Water Supply Security and Willingness to Pay to Avoid Drought Restrictions
This paper studies Canberra households' and businesses' willingness to pay (WTP) to avoid drought ...
Willingness to pay for residential electricity supply quality and reliability
A key feature of many regulatory reviews is determination of the amount of expenditure that should...
Customer service quality and benchmarking in public transport contracts
In this paper we present a way of doing this using a construct called a Customer Service Quality I...
A Service Quality Index for Area-wide Contract Performance Assessment
Over the past two decades the bus industry in many countries has been involved in a process of eco...