Commercial & Contract Management Associate Program

The program includes

• Knowledge check-ins throughout the course.
• Social learning through discussion boards.
• Reflective learning journal
• A 120-minute closed-book exam. (Additional charge. Required for Associate Certification). Learn more
• 16 continuing professional development (CPD) points.
• Additional reading materials, covering core principles and their real-world impacts.

Who the program is for

No prior qualifications or experience in commercial or contract management is required; just an interest in building your understanding of commercial and contracting principles.

How do I become certified?

Once you have completed the program, you can undertake the 120-minute closed-book exam (70% pass mark) to achieve the Associate Certification. Please note that there is an additional charge for the exam.

Benefits for learners

• Validate your expertise: The program acts as a third-party endorsement of your knowledge and skills, showcasing your dedication to professional development.
• Align with global standards: The CCM Associate program is directly based on the Contract Management Standard™, ensuring your knowledge aligns with the leading global benchmark for contract management excellence.
• Strong stepping stone: This program provides a solid foundation for those new to the contract management profession, setting you on a powerful professional journey.
• Competitive edge: Stand out in the job market and make your profile more attractive to recruiters and hiring managers.
• Immediate application: Acquire practical concepts and techniques that can be immediately applied in your work, allowing you to see firsthand results.

Benefits for employers

• Demonstrate global readiness: Showcase your organization's ability to operate confidently across international markets and jurisdictions by aligning with the Contract Management Standard™.
• Empower your teams: Equip your contract professionals with a unified language and a proven framework that improves efficiency and outcomes.
• Reduced friction costs: By aligning your team around a core body of knowledge, you minimize disparate understandings of the contracting process and foster better integration and coordination.
• Enhanced trust: Foster greater trust in your buyer-seller relationships through a shared understanding of contract management principles.
• Nurture employee growth: Demonstrate investment in your people and foster their professional growth and excellence.
• Gain competitive advantage: Be among the first to align with a globally recognized standard, setting your organization apart.

The CCM Associate program covers essential areas of contract management, providing a robust understanding of the entire contract lifecycle.

0. Introduction

• Welcome to the program
• The Contract Management Standard (CMS) and the contracting lifecycle
• Getting the most out of this program

1. Building relationships that last

• Contract management: Business context and complexity
• Contract management overview
• The phases of contract management

2. Essentials

• What is a contract
• Preliminary agreements
• Contract types for goods and services
• Terms and conditions
• Price and payment

3. Initiate

• Going to market
• Determining requirements
• Request for Information (RFI)
• Using contracts to establish business relations
• Before I sign on the dotted line…

4. Bid

• Bid phase: Overview
• The RFX process
• Cost, pricing and payment

5. Develop

• Sale of services
• Sale of goods and services
• Licenses
• Lease, rental, and subscription
• Agents, remarketers and distributors
• Business consortia, joint ventures and alliances
• Prime or subcontractor agreements
• Complex and specialized agreements
• Different legal systems

6. Negotiate

• Negotiation essentials
• Negotiate: Who and how?
• Negotiation: What?
• Negotiate: When?
• Negotiate: Where?
• Negotiate: Outcomes

7. Manage: Transformation change

• Manage: Overview
• What really causes delivery to fall apart
• Transition and planning
• Change

8. Manage operations

• Managing contract performance
• The control cycle: Turning monitoring into action
• Acceptance
• Closeout
• Dispute resolution process

Ways to learn

Self-paced

Complete the online courses for the CCM Associate program on your own schedule. Benefit from social and micro-learning instruction embedded in the delivery.

Virtual or in-person

Contact WorldCC to discuss options for custom curriculum and virtual or in-person delivery to meet your training needs.