In an increasingly networked world, online technologies have the power to transform\r
dispute resolution in all walks of life - and they're already doing so. The ability to manage disputes and administer justice online has clear relevance for four professional groups in particular - the courts service, regulators and ombudsmen, private mediators and consumer businesses. Each is struggling with an increased volume of disputes and pressure to resolve them quickly, cheaply and proportionately, while delivering a better experience for all involved.
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