Major Organizations are struggling to better align the KPI metrics at the global contract level with those required at operational or local level to manage the day to day operational performance. This is resulting in most cases in a misalignment between what's been sought from Supplier Performance at the Global level and what the local level objectives are.\r
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It is critical for global organizations to be aligned at both global and local level in order to have actionable insight from the measurement of these Key Performance Indicators (KPIs) to drive better contract effectiveness, better supplier performance , and overall business improvements.\r
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This free webinar provides an in-depth overview of Challenges and Best Practices in Implementing successful Supplier Performance Management Initiatives that align the goals of both Contract Management and Operations / Category Management:\r
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Welcome, Introduction / Webinar Objectives\r
Importance of Contract Management and SPM Alignment - Industry / COP perspective (JP)\r
Supplier Performance Management - Industry, Corporate, and Operational Challenges of SPM (DF)\r
Alignment between KPIs within Global Contracts and Operational KPis for better Supplier Performance (DF)\r
ConocoPhillips Canada SPM Case Study - Best Practices for SPM Initiative rollout at Operational / Category Line Level (TR)\r
10 Dos and Don'ts in Implementing and aligning Contract Management and SPM Initiatives (DF)\r
Key Takeaways / Q&A Session.(JP)
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