In this report, we share observations and conclusions from the wide range of Real Estate Facilities Management (REFM) projects we have been involved in across industries and countries. We have also asked leading REFM executives and outsourcing opinion leaders to share their take on current challenges, future trends, and their impact on strategic partnerships and business models. \r
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'The classic approach' with competitive sourcing, transactional business models and transactional contracts has been the most widespread. However, if you look at the most common pitfalls, there are many inherent flaws in this approach. It is our experience that yesterday's best practices will not equal tomorrow's next great innovations within value-enabling REFM.
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