IBM is one of the largest, oldest and most trusted technology brands in the world. Despite a 100-year history of innovation, the company's contracting process, up until very recently, was antiquated. Customer experience was affected, earning the tech giant the reputation of being difficult to do business with. That's why earlier this year, IBM transformed its business with electronic signatures.\r
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In this webcast you will hear how the IBM salesforce, equipped with iPads and a customized application, now delights clients with an efficient, secure and paperless e-contracting process. Two senior project leads from IBM will share their advice for e-contracting success including:\r
- Adopting an agile approach to the project\r
- Start with mobile first\r
- Ensure security requirements are addressed\r
- Gain executive buy-in through education\r
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In addition to these lessons learned, attendees will hear how to address legal considerations early, in order to turn legal counsel into champions of digital change.\r
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PRESENTERS:\r
- Anne B. Miller, Executive Consultant, Lean Six Sigma Black Belt, Transformation and Operations, IBM\r
- Carol Savage, Director of Contract Development, IBM\r
- Andrea Masterton, Marketing Director, e-SignLive by Silanis Technology\r
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Presented by e-SignLive
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