The successful delivery of complex contracts requires all members of the team to adopt a certain state of mind and to hold a particular expectation about other team members' behaviour that they will perform in a mutually acceptable manner, providing excellent customer service. It requires people with strong leadership abilities, which allow them to interact and make strategic decisions within their area of expertise, to deal confidently with paradox, to operate from an outcome-oriented perspective and to act boldly and wisely.\r
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Barbara Chomicka, an IACCM Board Director, will provide an insight into case studies demonstrating, that complex contract delivery and effective cooperation are facilitated by difficult circumstances, whether this involves time pressure, a position of mutual dependence or exposure to liability, and that to gain competitive advantage, or even just survive, everyone involved in the complex contracting must integrate their knowledge, expertise, technology, resources and market insight to create new solutions.
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