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14 May 2010

Moving From Spend Management to Value Management

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To start this discussion, we need to differentiate these two phrases – Spend Management and Value Management. We can look at a very common example - local shopping for groceries. Around our neighborhood, we have several grocery stores. One is at the low end with – generally – the lowest prices on most items. When I shop there, though, I have to check expiration dates and there’s nobody in the aisles to help me. Every time I shop there, I’ve had to stand in long checkout lines and watch the price register to make sure the marked prices are correct. Overall, I spend less at this store than any other store.

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Sharon Horton, PMP, Senior Consultant, Ariba

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