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15 August 2009 · Article

Contracts and knowledge management principles

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Businesses today are under more scrutiny than ever before from regulators and legislators. Yet, a persistent defence of business leaders asked why their organizations fail is that they could not be aware of everything going on within the enterprise. The problem is that they did not have a system for managing and disseminating knowledge throughout the enterprise to ensure that the reality within the operations is also evident at the highest levels of management.

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BRIAN HENRY and SUSAN MOSTERT, Caridon Business Solutions (Pty) Ltd

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