Milan - CMS European Series: In Person Event
September 18, 2025
Milan, Italy - CMS European Series: In Person Event
The Future Is Here. Are You?
Date: Thursday 18th September
Time: 9.00 AM - 1.00 PM
Address: Corso Europa 15, Milan 20122, Italy (Conference Room 3)
Contracts are no longer just documents - they’re becoming engines of intelligence, collaboration, and competitive advantage. Across Europe, a commercial revolution is taking shape - and this September, we’re bringing it to a city near you.
As part of a multi-city European roadshow, this one-day, no-charge event will take place on 18th September in Milan, kindly hosted by Trakti.
What to expect:
A new global standard in contract management – reshaping how organizations build capability
The power of AI in contracting – turning data into foresight, friction into flow
A new foundation for skills and training – from entry-level to organisational capability
Strategies to navigate geopolitical disruption – smarter negotiations, stronger supplier relationships, and adaptive governance
Keep an eye out — we’ll be announcing the agenda and speakers very soon!
Why attend?
This is the only event backed by the world’s leading commercial research institute and the only professional accrediting bodies. It’s practical. It’s forward-looking. And it’s built by and for professionals in legal, procurement, commercial and contract management. Built by the community, for the community - and to benefit the world - because we care.
Be part of the change.
September 18. One day. One standard. Your future.
Save the date — and stay tuned for more details.
This event is open to WorldCC members and non-members alike. We encourage you to invite a work colleague to bring their unique perspective, learn from WorldCC and build connections. Non-members should create a guest member account, free of charge, in order to register.
Please note your registration for this event is subject to WorldCC Terms & Conditions and any data we collect will be subject to WorldCC privacy policy.
Agenda
Milan, Italy- CMS European Series: In Person Event
The Future Is Here. Are You?
EN Milan Event – Draft Agenda
18 September (09:00 – 13:00)
09:00 – 09:30 | Registration & Coffee Arrive early to check in, grab a coffee, and connect with fellow attendees. 09:30 – 09:40 | Welcome Remarks An opening to set the scene: the event’s purpose, themes, and our shared ambition to elevate the discipline of contract and commercial management. Speakers:
09:40 – 10:00 | Panel: The Future of Contracting – CMS in Practice Contract management is often an overlooked driver of business agility and financial performance. Despite the fact that contracts touch every dollar of revenue and cost, in many organisations they remain fragmented, slow, and unintelligible. This session explores the real-world impact of the newly launched Global Contract Management Standard (CMS), a framework designed to transform contracts from instruments of control into enablers of speed, resilience, and value. Senior leaders from across functions will share how they are applying the Standard to overcome legacy constraints, align with technology, and elevate contracting as a strategic capability. At a time when organisations must respond quickly to shifting markets, AI disruption, and global uncertainty, high-performing contract management is no longer a nice-to-have — it is a strategic imperative. Speaker:
10:00 – 10:30 | Session: Legal Design in Practice – From Drafting to Smart Contracting Contract management can have a decisive impact on business success through the application of Legal Design. This session explores how the innovative approach of Legal Design, adopted by strategic business functions, can transform contract management into a tangible competitive advantage. Takeaways: Understand the key principles of Legal Design and its impact on business, recognise the evolving role of contract management as a driver of change, learn - through a real case study - how to apply these concepts to optimise business processes and outcomes.
10:30 – 11:25 | AI in Contracting – Balancing Intelligence and the Human Touch What does AI really mean once contracts are live? This panel focuses on post-award — obligations, risks, performance, and relationships. AI’s role is not to replace judgment, but to augment it. Speakers:
11:25 – 12:10 | Spotlight: Skills for the Future of Contract & Commercial Management Behind every effective contract is a capable professional. This session explores how skills are evolving, from on-the-job learning to institutionalised standards, and from technical expertise to collaboration, design, and digital fluency. Speakers:
Once a contract is signed, the real work begins. This session explores how to orchestrate people, processes, and data to prevent value leakage, strengthen relationships, and enable long-term performance. Smart Refund case study shows how Trenitalia transformed a potential point of friction into a moment of trust, using automation for efficiency and human judgment for fairness. Speaker:
13:00 – 13:10 | Closing Reflections & Next Steps A wrap-up of the key themes, takeaways, and thanks to all participants.
| IT Milan Event – Draft Agenda
18 Settembre (09:00-13:00) Co-organizzata da WorldCC e Trakti 09:00 – 09:30 | Registrazioni e Caffè
Un’apertura per inquadrare il contesto: lo scopo dell’evento, i temi e la nostra ambizione condivisa di valorizzare la disciplina del contract e commercial management. Relatori:
Il Contract Management è spesso un motore trascurato di agilità aziendale e performance finanziaria. Nonostante i contratti influenzino ogni euro di ricavi e costi, in molte organizzazioni restano frammentati, lenti e poco comprensibili. Questa sessione esplora l’impatto concreto del nuovo Global Contract Management Standard (CMS), un framework progettato per trasformare i contratti da strumenti di controllo a fattori abilitanti di velocità, resilienza e valore. Leader senior di diverse funzioni condivideranno come stanno applicando lo Standard per superare vincoli ereditati, allinearsi alla tecnologia ed elevare il contracting a capacità strategica. In un momento in cui le organizzazioni devono rispondere rapidamente a mercati in cambiamento, disruption dell’AI e incertezza globale, un contract management di alto livello non è più un “nice-to-have” — ma un imperativo strategico. Speakers:
10:00 – 10:30 | Sessione: Legal Design in Azione – Dal Drafting allo Smart Contracting La contrattualistica può influenzare in modo determinante il successo del business grazie all’applicazione del Legal Design. In questa sessione si approfondisce come l’approccio innovativo del Legal Design, adottato dalle funzioni aziendali strategiche, possa trasformare la gestione dei contratti in un vantaggio competitivo concreto. Takeaway: Comprendere i principi fondamentali del legal design e il suo impatto sul business, riconoscere il ruolo evolutivo della contrattualistica come motore di cambiamento, apprendere - attraverso un case study reale - come applicare questi concetti per ottimizzare processi e risultati aziendali.
Cosa significa davvero l’AI una volta che i contratti sono attivi? Questo panel si concentra sulla fase post-award — obblighi, rischi, performance e relazioni. Il ruolo dell’AI non è sostituire il giudizio, ma potenziarlo. 3 interventi ( 20 mins*3 + 5 Q&A) Relatori:
Dietro ogni contratto efficace c’è un professionista competente. Questa sessione esplora l’evoluzione delle competenze: dall’apprendimento sul lavoro agli standard istituzionalizzati, e dall’expertise tecnico alla collaborazione, al design e alla padronanza digitale. Relatori:
12:10 – 13:00 | Orchestrazione Post-Award – Sbloccare il Valore dei Contratti + Smart Refund Una volta firmato un contratto, inizia il vero lavoro. Questa sessione esplora come orchestrare persone, processi e dati per prevenire perdite di valore, rafforzare le relazioni e abilitare performance di lungo periodo. Il case study Smart Refund mostra come Trenitalia abbia trasformato un potenziale punto di attrito in un momento di fiducia, utilizzando l’automazione per l’efficienza e il giudizio umano per l’equità.
13:00 – 13:10 | Riflessioni Conclusive e prossimi eventi Sintesi dei temi chiave, dei takeaway e ringraziamenti a tutti i partecipanti.
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