An international, cross-industry career that has moved from corporate management to extensive research, advisory and capability development services to public, private and third sector organisations. Tim has lived and worked in the UK, France (3 years) and United States (20 years), building an impressive research and entrepreneurial record, with demonstrated commitment to delivering social benefit.

As Founder and President, World Commerce & Contracting (formerly International Association for Contract & Commercial Management), Tim has built a 72,000 member worldwide non-profit association which increasingly influences commercial policies and contracting practices in major corporations and governments. In September 2019, he was presented with the Financial Times ‘Market Shaper of the Year’ Award.

Tim was until recently Professor and Chair, International Commercial & Contract Management, University of Leeds, School of Law, where he taught and led development of inter-disciplinary commercial programs.

Prior to founding World Commerce & Contracting, Tim was on the Chairman’s staff at IBM Corporation and led the development of worldwide commercial processes and skills. His early career included management roles in banking, automotive and aerospace industries, where he led negotiations up to $1.5 billion in value. He has served in advisory roles for government departments in various countries, including the US, UK, Australia, Canada, and Japan.

I lead the deployment of new and exciting technology, principles and standards to elevate the role that Commercial and Contract Management (CCM) practitioners play from largely operational to increasingly strategic.

As a seasoned practitioner of the CCM discipline, I have over 34 years of experience in the complex, IT Services sector, running organisations that provided both buy-and sell-side capabilities. I supported major mergers and acquisition activities and am recognized as an ‘Expert’ in post-award contract management. I bring proven business acumen, innovative thinking and collaborative team working to benefit our association and its members.

Technology is changing the role of the Commercial and Contract Management professional which will result in 60% of what we do today being replaced by machines in the next 5 years. Is that a bad thing? I don’t think so. I’ve got practical experience of how to drive systemic change in people, systems and processes to deliver real business value. That’s what excites me every day!

Russ is the Founder and CEO of Contracts 365, Inc., the leading Contract Management software company for businesses that run Microsoft 365. With clients such as AARP, New Balance, Bell Partners, Urban Outfitters, Wilmer Hale, the YMCA and Zeiss, Contracts 365 remains at the forefront of this industry, both in terms of world class contract management solutions as well as on-going thought leadership. Russ serves as active industry analyst helping to define key industry trends by contributing to media outlets including HBR, InformationWeek, CIO Magazine and WorldCC.

Russ co-authored his first book titled “Nice Guys Can Get The Corner Office”, published by the Penguin Group. The book has a rich set of data points from hundreds of surveys and includes relevant commentary from CEOs of major companies who were interviewed for the book. CEOs from Southwest Airlines, PwC, The Outback and many others weighed in on the subject. It has received international praise and he has been featured on TV, radio, magazine and podcast interviews. Russ blogs on CNBC and Huffington-Post as he reports on relevant management trends.

Adrian Furner has 30+ years' experience in the design, implementation, and delivery of commercial transactions using a wide portfolio of models from the simple traditional models though to new and novel business models. He has worked in a variety of sectors including defence and security, aviation, technology, infrastructure, banking and financial services, creative industries, public sector, and natural resources.

As an experienced practitioner Adrian is focused on 'Commercial Excellence', supporting organizations in developing and leveraging their 'commercial acumen' to gain better business outcomes. This includes: raising their commercial awareness; designing and implementing innovation models; and deploying relational contracting to enhance business performance.

Adrian held a number of VP/Director level commercial, procurement, and operations roles within FTSE30 organisations, giving him significant cross-border international experience ranging from complex capital intensive projects, thought to lower complexity operational opportunities. This includes: multi-billion £, long term Private Finance Initiative (PFI) bids; joint venture creation and management; outsourced training management; portfolio management; asset financing; civil aircraft sale, leasing and broking; M&As; technology innovation investment; and fully financed naval ship reactivations.

Adrian is a member of the Institute of Engineering and Technology (IET), and an Honorary Fellow of World Commerce & Contracting (formerly IACCM), where he is a former member elected Board Director. He has a BEng in Production Engineering and Management from the University of Nottingham, and has also completed the London Business School Corporate Finance Programme along with executive education programmes at both Wharton Business School and Oxford Saïd Business School. Adrian has contributed to a number of books on commercial and contract management and co-authored the Professional Services Leadership Handbook (www.koganpage.com/pslh).

Senior Managing Director, North America Contract Management at Accenture responsible for creating and delivering the contract management strategy to support the North America business Market. North America is the largest operating unit with over $29B in revenue in FY22. Before Accenture, Cricket’s experience was primarily in the Government subcontractor space working for Harris Corporation, ABB, Northrop Grumman, and The Boeing Company. She has an undergraduate’s degree from Belmont Abbey College, Master’s degree in Contracts and Acquisition Management from the Florida Institute of Technology and a Juris Doctorate from Barry University, School of Law. Cricket is a member of the Florida and Georgia Bar, serves as the Secretary of WorldCC Board of Directors, is Fellow at WorldCC and a member of the Finance Committee.

Craig is the lead partner for Legal Operate and has been working in contracting, contract management and tech enablement for over 20 years. Craig’s team focuses on legal managed services, providing solutions that are focused on delivering better business outcomes, lowering the cost of contracting and increasing speed and efficiency, while recognising that contracts are at the heart of an organisation.

Craig has unique expertise in creating contracting Centers of Excellence hubs and deploying contract enablement technologies, having assisted with the selection, implementation and management of dozens of platforms for many clients globally.

Prior to joining Deloitte Legal, Craig was first a practicing lawyer in New York with a focus on outsourcing and IT transactional law. He has previously held roles as head lawyer for Capgemini’s BPO practice, building global capabilities for legal, commercial and customer support; and Elevate where he built the organisation’s contract consulting capabilities. Craig is on the Board of Directors for World Commerce & Contracting and regularly speaks on industry innovations in contract and commercial management.

As Global CEO of one of the world’s fastest growing non-profits, Sally’s mission is to inspire and support the World Commerce & Contracting (WorldCC) team and global community to collectively drive recognition and excellence in Commercial and Contract Management.

She is an experienced and accomplished commercial and contracts management professional, holding senior commercial positions at a range of corporate and multi-national organizations. Her focus is on the creation of positive and successful business relationships, constantly striving to ensure that businesses realize their true potential and value.

In 2019 Sally was invited to become Chair of the Board for the Open Contracting Partnership (OCP) and in 2021 she was appointed Professor in Practice in Strategy and Innovation at the University of Durham Business School.

Stefania Passera, Contract Designer in Residence (World Commerce & Contracting), CEO (Passera Design)

Stefania Passera is a contract design and simplification expert based in Espoo, Finland. She runs her one-woman consultancy Passera Design, and is Contract Designer in Residence at World Commerce & Contracting. In these roles, she helps organizations transform their contracts and policies into user-friendly, effective tools that work better for business.

Stefania is an all-rounder, backing her design expertise with a solid academic background. She has served as Assistant Professor at the University of Vaasa, Department of Business Law, and has earned her doctoral degree from Aalto University School of Science. She has guest lectured at prestigious institutions such as Stanford University, Bucerius Center on the Legal Profession, KU Leuven, UC Louvain, European University Institute, ESADE Law School, and California Western School of Law.

She is a co-founder of the Legal Design Alliance, a co-author of the Legal Design Manifesto, and the creator of Legal Design Jam. In 2020, she has received the European Women of Legal Tech Award.

Sander Voorn is the Strategic Sourcing systems and process manager at Royal Dutch Shell where he has led the Source to Contract digital transformation over the past four years. During this time the S2C cycle-time was halved and major resourcing efficiency gains were realized. Prior to this, he developed and implemented Shell’s Supplier Performance Management best practices for its Arctic operations. Ensuring safe and efficient performance throughout its supply chain.
Sander’s first global digital transformation was in 2005 when he developed a global programme for the sourcing and management of Shell’s 10,000+ Contingent workforce. The transparency and control this enabled reduced Contingent Workforce cost by USD 60 Mln+ annually. Sander received his Master’s in International Economics & Economic Geography from the University of Utrecht in the Netherlands.

Mark is a principal in Deloitte Tax LLP, and the Co-Leader of the firm's Legal Business Services practice. Legal Business Services leverages Deloitte’s global multi-disciplinary approach to provide innovative solutions to legal departments. From across a single global platform, Deloitte is bringing to bear for the legal department, the transformative approach that has shaped other business functions and industries. Mark is helping drive Deloitte’s full suite of transformation offerings in Legal Managed Services and Legal Management Consulting.

With more than 15 years of in-depth, practical experience, Mark is a recognized specialist in Legal Services innovation. Prior to joining Deloitte in January 2020, Mark was Head of Contracts, Compliance, and Commercial Services for a leading global alternative legal services provider (ALSP). There he led a team of 350 lawyers, paralegals, contract management professionals, legal technologists, and process experts, providing technology enabled legal managed services, and legal management consulting to multi-national organizations.

Mark also has considerable experience relating to the Ethics of Legal Outsourcing and has numerous articles and papers published dealing with the subject. He developed the first US State Bar MCLE Ethics and UK CPD courses on the ethical implications of outsourcing legal work. His experience in alternative legal services includes addressing the American Bar Association, Law Societies of England and Wales, and South Africa, the Legal Services Board of Victoria, Australia, the Solicitors Regulation Authority, and the International Bar Association on the topic.

He has been interviewed by numerous publications, including the New York Times, Wall Street Journal, and TIME magazine. He has also been invited to speak as a leading authority on the future of law by organizations including: Financial Times, UC Berkeley School of Law, Northwestern University, Stanford Center for the Legal Profession, and the International Legal Ethics Association.

Mark sits on the Advisory Boards of Suffolk Law School’s Institute on Law Practice Technology and Innovation and Northwestern University Law School's Center for Practice Engagement and Innovation. In February 2016 he was elected as a Fellow in the College of Law Practice Management.

Ken has over 45 years’ experience in commissioning, procurement contract & relationship management, project management and consultancy across the public and private sectors. 

He has a strong track record of innovation, delivery and achievement in that time. His career has included working for UK central and local government and the technology sector as well as over 20 years acting as a consultant to a diverse range of public and private organisations.

His professional recognition includes being a Fellow of the Chartered Institute of Procurement & Supply (since 2005) and Fellow of World Commerce & Contracting (since 2022).
 

As a seasoned sales practitioner, I head up and support the global business development team for revenue generation. I enjoy working with global fortune 500 companies to support them in delivering excellence and value through improved trading relationship skills and practices. I work with member organisations to ensure their needs are supported and enable them to take advantage of the services and resources we provide.

Linda is an Executive Vice President and Group Head of Commercial & Contract Management for Capgemini.

In her role she leads Commercial and Contract Management functions across various countries. Her key mission is to ensure that CCM brings commercial and contract excellence to the business helping to enable Capgemini’s clients to receive innovative services that deliver real business value.

Linda’s earlier career with Capgemini included technical, delivery, sales and account management roles, giving her insights into client needs from varied perspectives. Before joining Capgemini in 1992 via an outsourcing contract, she worked for the Granada Group where she held a number of business analysis and technical IT roles.

Stewart Prizeman has over 24 years of experience in sales - working in both the UK, US and Internationally in the consumer goods industry on both direct and indirect sales as well as the B2B industries around the world. He has a Bachelor of Arts in Computing and Information Systems from Brighton University. Stewart started working in the UK, with international experience at Hasbro, EFI and Leapfrog Enterprises and has experience of working in large multinational and smaller enterprise businesses with global reach with a track record of success in both - a track record in managing profitable growth from retailers and distributors worldwide, also meeting sales and financial targets, and developing and implementing business plans at both local and international level in line with strategic goals. Stewart joined IACCM in 2017 and is VP for North America and is responsible for the WorldCC Member Engagement for this territory.

Keld Jensen has consistently ranked in the Global Gurus Top 30, reaching #4 as a Global Guru on Negotiation worldwide in 2024. In 2016 he was recognized as one of the world’s 100 Top Thought Leaders in Trust. He is the creator of the world’s most awarded negotiation strategy, which has received accolades from The Organization of Public Procurement Officers and The World Commerce & Contracting Organization’s Innovation and Strategic Award, IACCM etc.

Keld's extensive background in management and his role as a former CEO of a publicly traded technology company, underline his leadership and strategic acumen. An associate professor, Keld teaches at top-ranked universities worldwide, including the Thunderbird School of Global Management at ASU, BMI Executive Institute in Lithuania, BMI/Louvain University in Belgium, and Denmark’s Aalborg University. He is the former chairman of the Centre for Negotiation at Copenhagen Business School.

With more than 200 international TV appearances, and hundreds of articles in major business publications across Europe, Asia Pacific, and the U.S., Keld has established himself as a global thought leader. He is a prolific author of 26 books, which have been translated into 16 languages and have reached over 3 million readers worldwide. Several of these works have received awards, marking him as a significant voice in international business literature.

He is the founder and head of The SMARTnership Negotiation Organization, a pivotal force in consulting and training for both the private sector and governmental bodies. His clientele includes industry giants such as Vestas, LEGO, ConocoPhillips, Novo Nordisk, Johnson & Johnson, Bechtel and leading organizations like UNICEF and World50, as well as the governments of Canada, Denmark, and Great Britain.

Keld is the Negotiation Expert in Residence at WorldCC.

Over the last two decades I’ve lived in seven countries around the globe helping organisations to strategise and curate shared learning experiences through events and multi-media campaigns. Relationship building and bringing people together is my passion, and I’ve been lucky enough to collaborate with a cross-section of industries from Financial Services to Energy, Transportation, Telecommunications, Pharmaceuticals and Healthcare. Today I live in Israel with two wild and wonderful daughters, two dysfunctional cats and a very supportive husband; human trafficking and neurodiversity are subjects close to my heart, and yoga is a central part of my everyday life. I find myself truly privileged to be part of the WorldCC, the Foundation, and a community of professionals that have the power to create change around issues of modern slavery, human rights, social justice, climate justice as well as diversity, equality, and inclusion. In my role as Chief Development Officer, I act as an ambassador for sustainable and inclusive contracting, driving global projects that can create social and economic benefit through the contracting process.

Bernadette Bulacan is a frequent speaker regarding the digital transformation of global enterprises. As Vice President and Lead Global Evangelist for Icertis, the recognized leader in enterprise contract lifecycle management, she is charged with sharing contract management best practices with legal and contracting teams and evangelizing the use of innovative technologies like AI/ML and blockchain. Prior to Icertis, Bernadette was a co-founder and Assistant General Counsel of Serengeti Law, which created e-billing and matter management platform, Serengeti Tracker (acquired by Thomson Reuters.) She held leadership roles at Thomson Reuters and QuantAI, an intellectual property AI analytics start-up. Bernadette was recently named 2020 Women of LegalTech by the American Bar Association. Bernadette advised start-up technology companies at Graham & Dunn, a Seattle firm and Venture Law Group, a Silicon Valley firm. Bernadette received her undergraduate degree from Yale University and her law degree and LL.M from the University of Washington.

Mirko is the thought Leader in Lean-Agile Procurement, CIPS Award Winner 2018, int. Speaker, Author, President of LAP Alliance, co-founder flowdays, Agile Enterprise Coach, Certified Scrum@Scale Trainer
He used to be a manager, co-developing youngculture to an intern software sourcing provider with 200+ employees in 6 countries. During scaling agile in 2006 we made all mistakes you could imagine. Overcoming these challenges we increased productivity by +200% and customer-& employee satisfaction. As a former leader of big eCommerce programs he also know the challenges of agile teams, scrum masters, product owners and stakeholders at first hands.
As an Agile Enterprise Coach, he enjoys the collaboration with persons from all levels, industries and company sizes.
Mirko is a serial entrepreneur having created WAIoBLUE, flowdays and LAP Alliance. As a certified trainer he gives master classes in Lean-Agile Procurement and Scrum at Scale.
He was named in "The procurement magazine", received the CIPS Awards 2018 and a speaker on int. agile & procurement conferences in NYC, Moscow, London, Berlin, Zurich, ..
He loves to lecture at the EIPM, support the Business Agility Institute NY & advise the CIPS Switzerland Committee.
He is currently working on topics like: De-Scaled Business Agility, Adaptive Partner Ecosystem & the question "What if we create our own money?"

Otto Hanson is a corporate attorney, entrepreneur, and founder of TermScout, a pioneer in the contract review, analytics, and data space. Hanson begin his career working in business roles, then transitioned to corporate law, practicing at Davis Graham and Stubbs LLP in Denver, CO. His current venture, TermScout, is driven by the mission to make the world's contracts simple and useful.

Robert Zafft’s introduction to business came in 1990s Russia, when bankers were getting blown up on Main Street at rush hour. The author of The Right Way to Win: Making Business Ethics Work in the Real World, Robert serves as a Forbes Contributor and WorldCC Fellow. He graduated from Harvard Law School and has served as a McKinsey & Company consultant, global law-firm partner, and Senior Expert for the OECD. He currently teaches at Olin Business School and practices law, Of Counsel, for Greensfelder, Hemker & Gale, PC.

Dr Matthew Davis is an Associate Professor in Organisational Psychology at Leeds University Business School. Matthew has worked on a range of applied research projects with corporate partners including Rolls-Royce, Marks and Spencer, Next, Atkins, Arup and British Gas. Matthew is currently leading a ESRC funded multi-disciplinary project examining office adaptations in response to COVID-19 and how office design and ways of working (eg hybrid) impact employee social networks, workflow and performance.

Peggy is a partner in the Contracts Transformation Consulting team of Deloitte Legal UK, based in London.

She is a qualified lawyer and brings over 25 years of industry experience as in-house chief legal counsel and commercial contract management expert of international outsourcing and service management ecosystems.

Peggy has built, managed and transformed globally focussed, multi-disciplinary and multi-jurisdictional legal and contracting teams.

She has an exceptional track record of delivering sustainable RoI through large-scale people, process and technology transformation along the contract lifecycle at BT, Capita and Visa Europe.

She specialises in advising C-suite stakeholders on the value of bridging the legal and commercial divide and how to deliver business outcomes through legal and commercial operations transformation, people & process redesign and tech enablement.

Mark Bowden is a world-renowned body language expert, keynote speaker, and bestselling author. Voted three times as Global Gurus’ #1 Body Language Professional in the world, Mark’s unique GesturePlane™ system of nonverbal communication empowers audiences to maximize the impact of their own body language to stand out, win trust, and gain credibility in every interaction.

As the founder of the communication training company TRUTHPLANE®, Mark’s live and virtual keynote speeches and training sessions are invaluable to business leaders and teams from influential companies worldwide, including Zoom, Shopify, Toyota, KPMG, American Express, the US Army, and NATO. He has also trained prime ministers of G7 nations. With years of experience, Mark excels in training business and political leaders globally on using body language effectively in both live and digital media for superior communication.

Mark’s bestselling books on body language and human behavior, translated into multiple languages, include Winning Body Language, Winning Body Language for Sales Professionals, Tame the Primitive Brain, and Truth & Lies: What People are Really Thinking. He is a regular instructor for Canada’s #1-ranked EMBA program at Kellogg-Schulich School of Business and serves as President of the National Communication Coach Association of Canada.

Mark’s highly acclaimed TEDx talk “The Importance of Being In-Authentic” continues to reach millions, along with his YouTube Channel and the weekly YouTube sensation “The Behavior Panel,” featured on The Dr. Phil Show. A go-to media commentator on the body language of politicians, celebrities, and public figures, Mark frequently appears on CNN, CBS, and Global News, and is often quoted in The Wall Street Journal, Washington Post, and GQ Magazine.

Zaira Burlo is the SVP Customer Support, Services & Training Director of Leonardo. She graduated in Physics at the University of Trieste and attained an Executive Master degree at the European Business School in Munich.
She started her career as a Scientific Collaborator and IT consultant. In 1999 she joined Finmeccanica (now Leonardo) working in Training & Simulation on important Italian and European programs, being seconded in international companies such as Thales, Indra and Airbus. Since 2007 she assumed responsibilities in different functions of the Group as IPR, product strategies for cross-divisional projects, M&A and JV, then moving onto Strategic Planning and Strategic Marketing and participating in the definition of important commercial partnerships. In 2017 she assumed responsibility for the governance of the central Customer Support Services and Training unit.

John Dieffenbach is a Managing Director at EY where he manages a team of 11 Lead Negotiators on the Americas Strategic Deal Team. He has been a deal-maker and lead negotiator for some of the largest technology companies in the world and, for the past 30 years, has built and led teams of professionals to successfully sell, negotiate and close billions of dollars in complex, global services deals with clients such as AT&T, Pfizer, Exxon, Citibank, American Express, JP Morgan Chase, Telstra, Celcom, Accenture and IBM. John has a BA in English from Binghamton University; Masters in Journalism from Northwestern University and Juris Doctorate from Cornell University. He has published his blog, “Running the Room,” to worldwide acclaim for over 10 years. He currently resides in Los Angeles.

Dynamic, creative, and solutions-oriented professional with 3+ years at a small US and Netherlands based pharmaceutical company. Recognized for managing and executing upon multiple competing initiatives, developing and implementing electronic systems, streamlining processes to maximize efficiency and meet strict deadlines, and building and fostering positive cross-functional relationships. Responsible for template and clause library development and management, drafting, negotiation, and review of anything from a Confidentiality Agreement to a Clinical Trial Agreement. Successfully implemented a global Contract Management System that is cost-effective, user-friendly, and fully customized to my company & that satisfies every stakeholder’s current needs and is flexible enough to adapt to changing processes and needs over time. Other core competencies: 1) Legal research and writing including cross-functional policy development, writing, review, maintenance, and enforcement (social media policy and manual for field-based employees); 2) Auditing and investigating for compliance with pharmaceutical regulations and internal policies (speaker programs, sales call ride-alongs, team calls); 3) Fair Market Value (FMV) analysis (developed cross-functional CV based analysis and implemented electronic system for it); and 4) Promotional Review Committee (PRC) Management (Veeva Vault PromoMats administrator and Veeva Vault MedComms administrator).

Stephen leads NIP's analytical and consulting functions, with his main focus being the ongoing development and deployment of NIP's Value Management methodology - especially the concept of Things That Matter and supporting online diagnostic tools. Complementary areas of focus for him include collaborative working, complex adaptive systems theory and practice, and B2B relationship management. Stephen has been at NIP for over 20 years, and holds a masters degree from Oxford University.