Meet the Author with Milva Finnegan: It is time to create contracts all users can understand!
November 22, 2021
Contracts today are complex and not user-friendly. The documents are written in black and white text, using “legalese” language, and lack page layout design. The result is that contracts are often left in drawers and are not used.
Adding to WorldCC’s prized programs featuring expert practitioners and thought-leading research, our ‘Meet the Author’ series is pleased to welcome Milva Finnegan, CEO of Karhu LLC.
So how can contracts be designed so everyone can read and understand them? This is the question Milva Finnegan explores in her dissertation at the University of Vaasa.
“Contracts are first and foremost communication tools that guide various people to perform their jobs. To function as effective communication tools the contract design must consider all users”, Ms. Finnegan explains.
The research presents a novel four-step user-centered contract design process that combines cognitive, textual, and visual considerations to create a holistic simplified contract. Considering contracts as user guides, she presents ideas on how to write language the audience can understand, organizing contract content in a logical flow, and leveraging visual representations when possible. The outcome is a simplified contract.
Her research identifies structure, language, and visualization, as the three areas of design to produce a contract document that is readable, understandable, and usable for everyone that relies on the information to perform their jobs.
By integrating design thinking and focusing on the audience the contract development shifts from the traditional copy and pasting a prior agreement approach to designing contracts.
Start time in the following timezones
- 7 am (Pacific) Seattle / Vancouver
- 8 am (Mountain) Denver / Edmonton / Mexico City
- 9 am (Central) Chicago / Winnipeg
- 10 am (Eastern) New York / Ottawa / Caracas
- 3 pm London / Lisbon / Lagos
- 4 pm Paris
- 5 pm Helsinki / Amman /Cape Town
- 6 pm Dubai/ Moscow/ Doha
- 8:30 pm Mumbai / New Delhi
- 11 pm Beijing / Singapore / Perth
Registration Fees
Agenda
Speakers
Name | Organization |
---|---|
Tim Cummins | World Commerce & Contracting |
Milva Finnegan | Karhu, LLC |