Please Wait a Moment
15 August 2009 · Article

Is knowledge management holding us back?

"Knowledge Management (KM) comprises a range of practices used in an organization to identify, create, represent, distribute and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice."
\r\nThis quote from Wikipedia is given context by a diagram from Gene Bellinger (Knowledge Management-Emerging Perspectives), showing knowledge as part of a continuum from unmanaged data to the creation of wisdom (see Figure 1)
\r\nMy contention is that while those in the field of contract and relationship management may be individually knowledgeable, as a community we lack understanding. Indeed, in far too many cases, we do not even understand why we need deeper understanding!

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