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20 January 2023 ·

Negotiation Room - Part 2: Secrets of a top negotiator

As an FBI field agent, Melissa Fortunato quickly worked out how best to extract the information that she and her colleagues needed to support their investigations. Today, she has turned those skills into less threatening activities - the art and science of negotiation. For Melissa, that means gathering the data and insights needed to identify a real opportunity and the potential for a successful relationship.


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