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13 January 2021 ·

Is it your contract or your relationship that under-performs?

There is a lot written about the role of contracts in value delivery and erosion. Traditionally, many have argued that value comes from the relationship and that contracts have little relevance, unless things go badly wrong. In many respects, the pandemic can be seen as supporting this argument. In most cases, contracts proved of little practical use in addressing or resolving the chaos that ensued.


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