As The Economist neatly put it recently, "the era of predictable unpredictability is not going away."
For over two years now CCM teams have been taking emergency action to respond to historic global disruptions. In addition, we have discovered the unhealthy state of today’s contracts and processes - which served little if any purpose for organisations navigating the crisis.
Our 2021 Benchmark Survey confirmed that "Delivering Strategic Value" is the number one priority for our WorldCC Community. If unpredictability is not going away, and today’s contracts and contracting processes are incapable of dealing with its consequences, what does "Delivering Strategic Value" mean? How do we truly deliver strategic value?